Privacy Policy

The head of personal data processing is Hotel Intermezzo, the representative of the data processing manager is Marino Buljanović. Hotel Intermezzo recognizes and values ​​your right to data confidentiality and undertakes to preserve the security of the data it collects via www.hotelintermezzopag.hr.

Hotel Intermezzo collects, processes and stores your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. The data will not be forwarded to third parties or taken to third countries, except in the case of the need to perform the contracted services (eg accommodation, airline, carrier, insurance).

We will consider that further use of www.hotelintermezzopag.hr represents your acceptance of all the conditions described below.

Your personal data is collected and used only on the basis of data you have voluntarily provided to Hotel Intermezzo, either by sending an inquiry or online reservation (when sending an inquiry or online reservation will use personal data such as: name, address, phone number, e-mail, date of birth) or by using www.hotelintermezzopag.com. The collected personal data is stored in paper and electronic form, and all appropriate technical and organizational measures are applied to prevent personal data breaches.

Hotel Intermezzo will use the received e-mails with your personal data only for the purpose of fulfilling your requests. Here are possible additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your data:

When booking accommodation, transfers or other services, Hotel Intermezzo will need the personal data of the holder of the reservation who must be of legal age (eg name, address, contact telephone, e-mail address, etc.) and data of other service users (eg name, date birth). Only the necessary data for the realization of the service will be available exclusively to partners in the realization of accommodation, transport, food, insurance, guides and travel companions.

Payment data (eg bank card number, expiration date) are specially protected and will be available only to banks or card companies for the purpose of authorizing payments.

Please note that sending inquiries to www.hotelintermezzopag.com is only allowed to people over 18 years of age.

Prebacivanje sadržaja

www.hotelintermezzopag.com contains links to other Internet sites (eg Facebook, Instagram, travel agencies, carriers – Booking.com, Hotels.com, Tripadvisor.com), weather forecasts, Phobs booking software).

Accordingly, we warn and ask users to take into account that Hotel Intermezzo cannot be held responsible for respecting the privacy of the mentioned Internet sites. Therefore, we encourage users to read the Privacy Statement of each website they access.

Contact information, such as name and e-mail address, is necessary in case you want to use the services of receiving promotional materials by Hotel Intermezzo. Promotional materials include information about services and special offers and newsletters.

The service can be disabled at any time by sending a removal request from the digital marketing list to info@hotel-intermezzo.com.

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and cookie data, for a variety of purposes, such as improving Google Analytics. The information is shared with Google on an anonymous basis. To learn more about what information Google collects, how it uses that information, and how to control the information sent to Google, see the Google Privacy Policy Partner page. You can opt out of Google Analytics by installing the following browser add-on: https://tools.google.com/dlpage/gaoptout.

With your permission, our website uses Facebook’s Pixel conversion tracking. In this way, we can track your movements when you click on a Facebook ad and monitor the effectiveness of Facebook ads for statistics and market research. The data we collect is completely anonymous. However, the collected data is stored and processed by Facebook (in accordance with their data use policy, which can be found at the following link: https://www.facebook.com/about/privacy/). Facebook conversion tracking allows Facebook and its partners to show you ads on and off Facebook. A cookie for this purpose will be stored on your computer. (If you want to cancel your consent, visit the link: https://www.facebook.com/ads/website_custom_audiences/).

We share data with our accountants for tax purposes. For example, we share invoices that we issue and receive with our accountants for the purpose of filling out tax returns and year-end invoices.

Personal data collected on the basis of the contact form are: name and surname, e-mail, telephone number, company name.
Personal data collected on the basis of the registration form and the purchase form: name and surname, e-mail, address, city and postal code, country, telephone number.

We automatically collect information in server log files, such as your IP address, browser type, redirect / exit pages, and operating system. We use this information to manage our websites and our technical solutions, to understand how visitors navigate through our website and services, and to improve your experience as you use our websites and services.

Our user has the following rights at all times:

• the right to access data and access data
• the right to be informed about the processing of personal data
• the right to data portability
• the right to withdraw consent
• the right to object
• the right to correct and change personal data in case the data is incomplete or inaccurate
• the right to strike out in cases such as cessation of the purpose of processing, withdrawal of consent or in
• the event of a complaint

If you want to exercise any of the above rights, contact us via the contact form on our contact page.

We are committed to taking appropriate technical and organizational measures to protect your personal information from unauthorized or unlawful handling and from accidental loss, destruction or damage. When providing your personal information through our website, this information is sent over the Internet securely using high-quality encryption and stored on our secure servers located in the EU.

Hotel Intermezzo takes all security measures to protect user data, during input and transmission, data processing, and storage. Access to data is limited and only those employees who need it to perform business activities have it.

Personal data provided to Hotel Intermezzo when sending an inquiry or online reservation will be kept for the duration of the website or. All data provided to Hotel Intermezzo when sending an inquiry or online reservation on the website will be destroyed at the latest when it is closed.

Users at any time have the right to request notification of what their personal data is processed by Hotel Intermezzo or to change or delete it, by sending a request to info@hotel-intermezzo.com.