Cancelation policy

SUBMITTING A WRITTEN COMPLAINT

In accordance with Art. 10 para. 3 of the Consumer Protection Act (Narodne Novine 41/14) we inform our guests that they can file a complaint about the quality of our services in writing at our business premises and recipe of it will be confirmed to them in writing the same day. An objection may also be sent:

by mail to the address:

Hotel Intermezzo

Buljanović, catering and tourism business

Vukovarska 4, 23 250 Pag, CROATIA

or via e-mail: info@hotel-intermezzo.com

We will provide a written response to the consumer’s complaint no later than 15 days from the date of receipt of the written complaint.